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W39105   Invoiced

01/27/2022, 01:30 pm   
Remote
Service Contract
ME00.6010: Morrico Equipment - Service Contract 2020
Additional Hour (SERVICE CONTRACT) : $76.00 / hour
1
Kevin Hsueh
No
030392

Work Requested

Troubleshoot Alma's RDP issues. Create new email account.
Work Requested by: Alma Dimla

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Check and confirm RDP services are enabled on Alma's Morrico Workstation. Alma to drop her laptop that is being used for remote connection to DSI for additional troubleshooting. Create a new email account for John Balagot (John@morricoequipment.com). Set account to forward emails to Alma@morricoequipment.com per Alma's request.
Work Completed Technician Check-in Check-out Actual Hrs
1 Check and confirm RDP services are enabled on Alma's Morrico Workstation. Alma to drop her laptop that is being used for remote connection to DSI for additional troubleshooting. Create a new email account for John Balagot (John@morricoequipment.com). Set account to forward emails to Alma@morricoequipment.com per Alma's request. Kevin Hsueh
01/27/2022 01:30 pm 01/27/2022 02:30 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
01/27/2022 02:37 pm Created workorder. Kevin H.
01/27/2022 02:37 pm Assigned: Kevin Hsueh Kevin H.
01/27/2022 02:37 pm Updated status to Scheduled Kevin H.
01/27/2022 02:45 pm Check-in 01/27/2022 01:30 pm Kevin H.
01/27/2022 02:46 pm Updated status to Service Completed Kevin H.
01/27/2022 02:46 pm Work Order Tasks Added Kevin H.
01/27/2022 02:46 pm Check-out 01/27/2022 02:30 pm Kevin H.
01/27/2022 02:50 pm Service Completed Kevin H.
01/27/2022 02:50 pm Updated status to Pending Approval Kevin H.
01/27/2022 02:50 pm No Signature: Remote Support Kevin H.
01/28/2022 04:03 pm Approved. Chu H.
01/28/2022 04:03 pm Updated status to Submitted for Invoicing Chu H.
01/28/2022 04:21 pm Updated status to Invoiced Jessica L.

Attachments 1

Filename
W39105